what comes with the bag
Every partnership stands on five pillars of support. This is where we're different, and where your business gets stronger.
Why Partner With us
Every bag is roasted in-house, to order. We control the green, the roast, and the consistency, so the cup your customers get on a random Tuesday is the same one they got last week.
We actually run cafés. We're not a roaster guessing at hospitality. We operate our own venues every day, so every bit of advice we give has been tested on our own floor first.
You get more than coffee. Training, coaching, content, equipment referrals, servicing credit, our partners get a full support system, not just a delivery.
We're independent and local, building something made to last. When something is off, you get a person who knows you
We answer. When something's off, you get a person who knows you - not a ticket number.
what comes with the bag
Barista training
In-venue training for your team, drawn from the same curriculum we use to develop our own baristas. From dialling in to milk technique to service flow, we make sure your staff can do the coffee and your café justice.
Business & operations coaching
Access to genuine operator experience. We've built and run profitable venues, and we share what we've learned — workflow, rostering, margins, menu — so you're not figuring it out alone.
Content & marketing support
Professional content shot by our own media team, keeping your café looking sharp online. We help our partners show up the way specialty deserves to be seen.
Equipment pathway
Need a machine or grinder? We don't generally supply, but can connect you with trusted supply and financing partners to get you on the right gear — arm's length, no lock-ins, no hidden margins.
Scheduled servicing
Regular service visits to keep your setup running clean and consistent, so quality never slips between deliveries.
let's talk coffee
Tell us about your cafe and we'll book you in for a tasting at SB.
Frequently Asked Questions
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The process starts with a tasting to determine the right fit for the venue and customers, followed by building a tailored account based on volume, cadence, and support needs.
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We don't offer it as standard, since our priority is the coffee and our team. But for the right partner, with the right volume and genuine long-term fit, we're open to discussing it.
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We supply more than beans. Depending on your volume, that can include barista training, business coaching, scheduled servicing, and content support to help market what you're pouring. We're invested in your café succeeding.
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We roast to order and deliver on a set schedule, so you're never pouring anything stale or sitting on stock you can't move. Cadence is built around your venue when we set the account up.
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That's exactly what the tasting is for. You'll try the full range, including our house blend, Heavy Weight, and we'll make sure it's right for your venue before you commit to anything.