Frequently Asked Questions
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Yes. No lock-in contracts, no cancellation fees. Pause, skip a delivery, or cancel completely from your account whenever you like.
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You’ll be charged on the same day each subscription cycle, based on the date you first signed up. Once your order comes through, our team gets roasting and prepares it for dispatch.
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Anytime. Swap between blend, single origin or decaf, or change from weekly to fortnightly (or back), directly in your account.
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We'll work out a drop-off or pickup that suits — message us and we'll sort it.
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No. Every plan runs order-to-order. There's no minimum number of deliveries.